FlyerTalk Forums - View Single Post - AVIS' Dirty Tricks [adding Wizard # causes rate change]
Old Apr 5, 2014 | 4:38 am
  #1  
jamgirl
 
Join Date: Aug 2013
Posts: 23
Angry AVIS' Dirty Tricks [adding Wizard # causes rate change]

Made a reservation with Avis for $700 2 months ago.
Yesterday after signing up for a Wizard Number, we call to link
this reservation to the MyAvis account .
No problem says the agent and I'll send you a confirmation email.
Email shows our reservation is now $1400
We made no changes to the car, dates, times, GPS ... nothing was
changed. Only adding the Wizard #.
I call back and the same guy transfers me to some rude customer
service agent who says 'well that's the way it works if you modify your
reservation. You get today's rate'.
Shouldn't your 'expert reservation agent' have told me this before
adding the wizard # ? She says 'well you should have known that was
a modification'
She says she will start a case number for me but I'll have to pay the $1400 and then they will refund me $700. Are you &*@(**_ kidding ? Trust them after that ?
I'll pay Hertz 2 grand before I give Avis 1 dollar
Avis is really shady !

Last edited by jamgirl; Apr 5, 2014 at 5:03 am
jamgirl is offline