FlyerTalk Forums - View Single Post - Hertz.com not working for 2-week reward rentals
Old Apr 3, 2014 | 9:47 pm
  #3  
gloobnib
 
Join Date: Sep 2012
Location: IND
Programs: Hilton Dia, Hyatt Glbl, Marriott Lftm Plat, National EE
Posts: 316
Originally Posted by stlgriff
But the 8800 points for two free weeks is not listed, the most I can select is 4400 points for 1 free week.
Does anyone know how long this "feature" has been on the website? Today is the first time I have ever noticed it. Has anyone had any luck redeeming a 2 week rental using HGR points recently?
TIA
I had the same issue last week- needed an SUV for our big summer vacation trip and despite having 10x enough points (and despite navigating through "use my points"), when I got to the end screen I did not have an option to redeem for 2 weeks. I was only shown "1 week for 4400 points plus a boatload of cash". Yes, the "use my points" link from "my account" shows that a 2 week rental for 8800 points should be an option, but you are never given that option when you actually initiate the transaction.

Relatively easy fix: call and book it with an agent. Went through fine. Still annoying that I had to wait until the next business day and speak to an agent for what should have been a straight-forward redemption...

Gloob
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