Hmmm.... it sounds like what they told me on the phone wasn't correct then (I didn't really think it was).

But can anyone tell me how I can print an e-ticket receipt for a TAM ticket booked through expedia? Expedia sends me a payment receipt and itinerary summary (including a TAM ticket number) but no way to print a receipt including fare basis and baggage allowance.

On the TAM web site, I can look up the itinerary (which also shows the ticket number) but I can't locate an e-ticket receipt anywhere.

On checkmytrip.com I can also look up the itinerary, but again no receipt, and in the baggage field for each flight it says "information not available."

I usually buy directly from the airline (and they send me an e-ticket receipt showing fare basis, baggage allowance, etc.) but in this case the TAM web site was not completing bookings, and their call center was oscillating between extremely busy and utterly incompetent (as in not being able to take a credit card correctly for an existing reservation and process payment). So I finally booked on expedia...