Originally Posted by
chris1979
I never actually got the miles (not bonus - though it might have been called that) for the flight & hotel booking from January.
Been on my to-do list but the online form only seems to work for hotel partners.
I take it from comments that the best way is to call BAEC and explain it then?
Think it's only 1,500 or so but given every little helps (and I buy Pizza Express vouchers to increase my avios), I would quite like them.
You could try calling BAEC but that's the problem really. Nobody seems willing or able to take responsibility for Avios not posting or not posting properly in this sort of situation. The last lady I spoke to was very helpful but seemed unaware of 2 Avios for £1 spent and passed the issue to BA Holidays for them to resolve and credit me. That never happened. BA Holidays wanted to pass me back to BAEC to resolve the issue, and thus you go round in circles, becoming ever more frustrated.