I never actually got the miles (not bonus - though it might have been called that) for the flight & hotel booking from January.

Been on my to-do list but the online form only seems to work for hotel partners.

I take it from comments that the best way is to call BAEC and explain it then?

Think it's only 1,500 or so but given every little helps (and I buy Pizza Express vouchers to increase my avios), I would quite like them.