Originally Posted by
gcashin
Has anyone had any luck getting full mileage for flights booked prior to the change announcement? Booked a trip to Asia for April on a K fare and had booked it in October when the fare earned 100%. With these types of changes, often they will grandfather existing reservations based on the terms when you bought the fare, but no luck here.
I tried contacting UA to request that they rebook into a fare class that earns 100%, but they just keep giving me the runaround and directing me back to Aeroplan. Have others had any luck? Any suggestions? Difference between 50% and 100% is 7500 status miles, so it's significant.
I think you are SOL on that.
Your only saving grace would be to get an overseas UA agent to rebook you. Try calling overnight and explaining your situation. The Indian/Phillipines call centre does not normally notate files so you can do the HUCA and claim ignorance. Best to call in the middle of the night when the NA call centres are closed (i.e. after 10pm MST).
Otherwise you can try emailing the aeroplan mileage credit (something documents @ aeroplan.com) and please your case explaining you booked the trip in advance of the devaluation.