Unless you are targeted, you won't get it. I knew this and I had already tried over the phone a month ago (even got them to transfer a real old TD travel card to the Aeroplan Visa so that requirement was in place) but decided to try once more today. I went into a branch and phoned. I finally now understand why you won't get it unless you are targeted.
The email or mail isn't from TD, it's from Aeroplan. There is nothing TD can do on their end. Their system needs to show that you were targeted. It's a sweet bonus with little cost or effort. I hope something else comes along.
They need to do something to get me to use my Aeroplan Visa. I made a $5 purchase to trigger the 15,000 bonus points and then put it in a drawer. Way more value with my Capital One Travel card and Amex Gold.