FlyerTalk Forums - View Single Post - New IHG Best Rate Guarantee - Discussion & Feedback
Old Mar 30, 2014 | 4:52 am
  #5639  
nacho
FlyerTalk Evangelist
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15 Years on Site
 
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 12,772
I always put in the name of the second guest when I file BRG claims - it was after they started asking me the name. So I thought I might as well make it easier for them to verify by putting it in. It doesn't take more time and I think it improves the chance of getting it approved (look less dodgy and less hassle from their side).
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