Originally Posted by
noonflyer
Can anyone tell me what's going on with my Ink Plus application?
I applied for a personal (CSP) and business card (Ink Plus) simultaneously yesterday using chrome incognito. I had two browser tabs open (one open to personal and the other business app). Got instant approval for CSP online and confirmed via phone. No record for Ink Plus app.
For the Ink Plus, I got a "Thank you for your application" page and also called Chase business to confirm BUT unfortunately they don't see or show that I even apply for the Ink Plus card. Called back a day later and they still don't see my application anywhere in their system. Am I missing something here?
Was it the fact that I didn't close my browser window/tab (I had two browser tabs open incognito)? Chase rep told me that 1) If I applied online that they should see it immediately in their system, 2) No credit check was made other than for the personal card, 3) Nothing shows that my app even processed, and 4) That I could just reapply.
I'm hesitant to do this due to risking that a possible processing delay (7-10 maybe???). If their is no record in their system for my business app should I wait another day and hope that it went through or should I just reapply

Always open a new private/incognito window between apps, or you can use a different browser for each app to make sure things don't get messed up. Two tabs from the same browser window is asking for trouble. They would have seen the app immediately after you submitted it, so if they can't find it through your SS# it never went through.