Hi,

I had a long rental worth about 7,000 avios with Europcar which I 'credited' to my Iberia account.

It's three and a half weeks later and obviously nothing is showing up in Iberia.

Apart from writing to the email they give at Iberia for this (which is a Europcar email by the way), is there anything else I should do? I'm not particularly hopeful about getting anything from them and really went with Europcar because they were so much cheaper at the time.

I did notice that Europcar have a form you can submit on but is that better than the email? Or perhaps doing both is the best idea.

Any suggestions or experience would be appreciated!