Originally Posted by
grrizzli
I did contact the customer service to fix the issue before writing the opening post. I was told by an agent that since the sticker upgrade cleared first I was stuck with it. So, it's not like I haven't tried this route.
You should have told them that you instructed the agent to remove the sticker request when you waitlisted for the miles+copay. That the agent neglected to was not your fault...
If in fact it is against policy to be on both lists, then the agent should have actually done this without your instruction.