FlyerTalk Forums - View Single Post - What happens when both a stickers upgrade and a mileage upgrade clear?
Old Mar 26, 2014 | 5:53 pm
  #2  
mikelat
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: May 2009
Location: SEA
Programs: AA EXP (2.5MM), Hilton Gold, Marriott Titanium
Posts: 4,857
Originally Posted by grrizzli
I have an international flight with a domestic segment in three days. When I booked it in Y I requested a stickers upgrade for the domestic segment. Later I called and put myself on a waitlist for a miles & copay upgrade. Today the domestic segment was upgraded with stickers at T-72. Then I called the customer service and pushed through my international flight upgrade.

But the new ticket says that the domestic segment has fare code X, that is a stickers upgrade, instead of A. I expected that the domestic segment would be covered with miles & copay upgrade. That was confirmed by an agent who upgraded the international segment. However, when I called AA again I was told that since the stickers upgrade cleared first the stickers would be deducted from my account. Is it how it's supposed to work?
If the stickers cleared first, then I would expect that you are committed to the upgrade. If you have called in first and done miles & co-pay then they should not deduct stickers.

All that said, you may be able to ask for the stickers to be re-instated and use miles + co-pay but I don't know how good your chances are there. I don't read all threads on FT but I don't think I've read about this situation before.
mikelat is offline