Where are my 2014 program credentials?
Haven't received them, am leaving for a flight tomorrow. PM flight companion also hasn't received theirs. (Our DM buddy has, though.) Would have loved to have them to show the proper sign of fealty before the KLM lounge guardians in AMS, but will have to profusely apologize and beg them to look me up in the system instead.
Called Delta, they claim to have mailed them in mid-January. Two months is plenty of time for even USPS - so what's the deal here? Lost? Some sticky-fingered postal worker wanted those HOOUs for himself? The woman on the medallion line (with a MSP accent) told me that I could not request replacements until a certain waiting period had passed. She also couldn't find anywhere on the website where I could either request new credentials OR print some temporary ones (like the KLM lounge guardians would be fooled by stuff I printed at home anyhow).
Anyone have any success either in receiving their credentials, getting replacements, or finding the temporary print option on their stupid website?