Originally Posted by
kettle1
Welcome to the "friendly skies" at the new UA. Many UA employes at SFO seem to have an attitude.
There is a consistently unfriendly air to any interactions at SFO these days, to the extent that any polite/helpful people really stand out. And combined with the decaying infrastructure (must admit that I haven't used the new gates yet, but Terminal 1 is the pits) means that I will be looking at LAX in future. I gave up on LAX many years ago for these same issues - maybe better these days??