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Old Mar 26, 2014 | 9:46 am
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ualboston1k
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Question on when a reservation needs to be "Synced"
Hi folks:

I know SHARES can be a bit difficult when a reservation no longer matches a ticket.

So my question is...when does a reservation need to be "synced"? I've heard this is required, for example, if a GPU clears before the 24 hour mark. Is this true?

And also..what exactly happens during the sync? Is the ticket actually re-issued? Or is it just syncronized with the reservation? Can someone explain what actually happens?

I'm concerned because I have an upcoming itinerary where I"ve managed to get an upgrade on Lufthansa on my return flight using a Star Alliance upgrade.

I have initial segments on UA on this same itinerary that I'm also trying to upgrade with a GPU. The ticket is a UA ticket.

I don't want to lose my Star Alliance Upgrade on LH and that will absolutely happen if the ticket has to get reissued.

Thoughts?
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