FlyerTalk Forums - View Single Post - Denied entry in Galleries First in T3
Thread: Denied entry in Galleries First in T3
View Single Post
Old Mar 24, 2014 | 10:02 pm
  #155  
AJLondon
Moderator: LGBTQ+ Travel, India-based Airlines and India; FlyerTalk Evangelist
All eyes on you!
20 Years on Site
 
Join Date: Jan 2004
Location: Asia
Programs: Yes!
Posts: 15,582
Great to hear that they finally admitted the staff's fault. Now who's going to give odds on it not happening again!

I had a somewhat similar issue with SQ in London about 10 years ago. Their response, along similar lines, came with a handwritten apology letter from the LHR station manager and was accompanied by a hamper of wine, cheese, pate and F&M chocolates. Now that was a classy response.
AJLondon is offline  
Reply