Originally Posted by
SteveF
Point taken, although in our case BA handled it during the crisis rather than after the event, so we didn't actually have to pay anything (apart from our $500 share of the bar bill) and worry about whether we would get some, all or none of it back later. All I did was speak to BA and they gave us the option of staying where we were (and they would give us $200 per day) or moving to a resort of their choice closer to the airport in which case they would handle everything directly with the resort.
Unfortunately BA weren't so helpful for us. No guidance as to what we would be entitled to reclaim and no help at all in getting us back across Europe (although presumably it made more sense to focus the effort on people in your position). My reading of the situation was that this had nothing to do with booking via Expedia...