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Old Mar 23, 2014 | 6:42 pm
  #4  
PainCorp
Suspended
 
Join Date: Jan 2013
Location: LAX/SNA
Programs: AA, Hilton Gold
Posts: 3,887
Originally Posted by Madison Guy
It's been reported frequently here that LFBU is *NOT* available from an agent - only a kiosk, or more recently online, (except for some foreign stations where an agent may offer a Y->J upgrade.) Is my memory going to heck (quite possible) or a recent change?
It's do-able, but most agents don't know how to do it.
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