Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 10,071
The Insiders deal with issues they have control over. As most concerns lately are with neverending budget cuts and service degradations, I doubt we will see much Insider feedback because these decisions come from high above. Not much they can do when management's edict is to save pennies at all costs...
This company's solitary focus is on short-term results, leading to tunnel-vision as it relates to the bottom line, while the company continues to fall behind the competition in every respect.