Originally Posted by
Tummy
We're on 18 in the north tower. Would be a lovely room except my stay has been tainted by the bad service and lack of housekeeping detail.
out of curiousity, are you a gold/plat with starwood? is the room on the 18th floor a club room, suite, etc? I've got a reservation here on points and may reconsider. I don't have high expectations for stateside SPG properties, but SPG has other options in the area that I might look into...