Originally Posted by
CaroFos
She said she couldn't really sleep
I don't think there are many who can sleep in Y - I can just about do it, but after a lot of pratise. I fly Oz-UK returns in Y a few times a year.
Originally Posted by
CaroFos
and was desperate for a coffee so she asked a member of the CC how long it would be until they would be serving hot drinks. About Two hours was the reply. That's a long time to wait for a drink when you really want one!
I think there was a misunderstanding, and the CC may have thought she was asking about hot meals. There are regular drink rounds with water, apple juice and orange juice. They are also often freely available in the galley on a tray. Using the call bell will also help if your mum didn't want to leave her seat for whatever reasons.
Originally Posted by
CaroFos
I can't remember the last time I did a LH flight of that length 20 odd years ago!), but could the CC member not have offered to make mum mum a cup of coffee? I certainly have recollections of CC Making a tea or coffee for me outside of the regular service on a TATL flight in recent years.
Yes one can still get drinks outside the regular service on the Kangaroo route. There are also snack boxes in the galley on the longer sector, usually you have to prompt the CC to break it out.
Originally Posted by
CaroFos
Mum also reported the panini served going into singapore was inedible. Rock hard and all she could do was salvage the couple of slivers of meat between the crusts. She also said they were very slow clearing trays away after meals making it difficult to get out to go to the bathroom since she couldn't exactly plonk her tray onto an unknown companion.
Again, this could be a call-bell thing if it's not too soon after service or to ask for another meal, if there is any left.