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Thread: Deaf FTers?
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Old Mar 18, 2014 | 9:46 am
  #61  
emika
 
Join Date: Apr 2007
Location: SFO
Programs: UA
Posts: 100
Well, if you don't inform the GAs that you're deaf, how are they supposed to know who to tell about delays or any changes? Email or text isn't the best way to contact passengers because not everybody will be able to access their email or texts at the airport. Standing in the line at the gate can be a pain when the line is a mile long but I still do it anyway. I'd rather stand in line than wear some ridiculous name tag to identify me as deaf or god forbid, have airline staff escort me to the gate to tell the GA that I'm deaf.

And think about this - honey gets more flies than vinegar. When I approach the GA, I have a smile on my face and write out a really polite message like below. I do it early when I arrive at the gate before they're making any announcements if possible because by then, they'll be busy and more liable to forget about you in the chaos.

Hi, I just wanted to let you know that I'm deaf so I'd like to request preboarding if possible and I'll need any important announcements written down, please. I'll be sitting over there. Thank you!
I still do this even if I've had a .... day and exhausted from flying because taking out your anger on the staff does you no good but if you're really nice to them, they'll make it easier for you. I always try to sit close to the gate so I can make eye contact when I see them making an announcement to go "what's going on?"

Just remember that putting DEAF on your boarding pass only really makes a difference once you're on the plane because they will know who you are by where you're sitting. They have no way of identifying you at the gate. I've only had a written message left for me at the gate once ever and it was about a seating thing

And, HoH people do have this problem too. From what I've heard from my friends, it's very hard for them to understand announcements at airports because there are multiple ones at the same time and they're not quite sure which ones belong to their flight. In a way, I think they have it worse than profoundly deaf people because I don't have anybody assuming that I'll be able to hear the announcements so they don't need to tell me what's going on.
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