Looks like EasyJet will only offer me a full refund OR no change fee on an alternate booking. Ridiculous -- since the alternative flights I could have booked a month ago would have been half the price they are today.

I spent 30 minutes on the phone with them -- transferred to three different "Managers". The most they would offer me is a voucher for free luggage on another EasyJet flight. At the end of the call, I was offered the option of sending a written letter to their UK offices. HAHAHAAHH I will get my inkwell and feather out to draft a letter -- "Dearest EasyJet, it was a fortnight hence that I made a booking ..."

I found the CEO's email address and sent her an email. The response was a stock reply (from the "Executive Response" team) indicating that they complied with the UK regulation on flight changes and that they could do no more for me than to give me a refund/credit or change the day of the flight for 'free'.

Useless airline - what's the point of making a **RESERVATION** if they can't keep their part of the bargain. I totally understand that stuff happens and they have to make a change -- but why should their customers be left worse off? Any other carrier that I've been on that has made this type of change has provided some kind of compensation for the change.

Buyers beware.