Good evening,

Does anyone have a phone number leading to a Star Alliance person that can help me navigate the upgrade morass between UA and Turkish?
United tells me the flight I am interested in is not open to upgrade with miles (yes, my ticket is of an upgradable category), Turkish tells me the flight is wide open and to call Star Alliance...I have never been so frustrated dealing with miles upgrades as I have progressively been over the last 4 weeks.
Any help, suggestion, idea, thought would be so very much appreciated!!!

Many thanks!