Originally Posted by
matthieugd
Same problem here, AC was not able to get the PNR # but I called LH directly to get it. I was thinking to do the seat selection online because it's more practical than by phone but I will call instead. LOT website give me an error when I try to access the booking.
You need to sign up for miles and more and then put in your LH PNR. That should open up seat selection. Make sure you set your FFQ program to aeroplan or you may find you get Points, if any, in M and M.