Originally Posted by
hillrider
The irony is that had you bought your ticket from a travel agent (including an OTA like Expedia etc.), you wouldn't have had to show any card.
The top management obviously didn't quite get the customer service aspect of this policy (you suffered stress you shouldn't have), but it appears from this thread that they've removed the silly extra check. Credit cards are indeed fungible.
Actually, I'd say this is great customer service as compared to having to pay the airfare AGAIN on another credit card and then get credited back the original credit card. Especially since if the original credit card was cancelled I'm not sure how they'd manage that... @:-)
I've been hit by this as well when I booked a ticket for Mrs. MR. She was less than pleased to have to fork over a "double" payment, and hounded me constantly until she was sure that we weren't really charged twice. Now THAT was a stressful experience!
I'd much rather go into the back room with the agent and sort it out on the spot...