FlyerTalk Forums - View Single Post - SGN - Immigration, Customs and Security Pathetic
Old Mar 14, 2014 | 6:24 pm
  #4  
GB
All eyes on you!
25 Years on Site
 
Join Date: Sep 1999
Programs: AA EXP, SPG PLT, Hyatt DIA, Hilton GLD
Posts: 978
Originally Posted by 5khours
Is it just me or does anyone else think SGN is an incredibly traveler unfriendly and poorly run airport.
  • They never open up extra security, custom, or immigration lines until there is a huge queue.
  • They could easily add extra security lines, but don't do so.
  • The immigration computers are exceptionally slow.
  • The VOA system is imbecilic and could be replaced with a system that saves everyone time and money.
  • There are very limited (and totally arbitrary) priority lines at security.
  • The attitude of the staff is usually very unprofessional.
Although SGN is far from the best, I have seen many that are much worse than SGN.
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