Originally Posted by
RFT72
Like the cut of your jib!
I am caught between pursuing this as Mrs RFT was very distressed and little RFT was also. if i don't try then i feel i may be doing them a disservice?
Sorry, a little confused here
By your own admission you had to "push" through a fellow passenger who no doubt was waiting in the priority line (because he is important)
He then kicked you...Did you get his name? He is the villain here surely?
It is highly likely that if the whole plane load was interveiwed, half would claim you atrated it (I say him push past the man waiting patiently in line) and half would claim they saw the other passenger kick out at you.
A CSM will have no idea what actually happened other than clearly sensing tension between the two parties.
When you boarded di you immediately make representation to the CSM? Perhaps the other guy did!! OS in the eyes of the CSM you were in the wrong.....
Unpleasant and shouldnt have happened, I dont defend it, but I just dont see in the circumstances how BA wronged you
Sorry