Originally Posted by
aacharya
Certain certificates are not refundable at all even within 24 hours. What do the terms and conditions say?
I apologize, these are travel credit vouchers. United told me I should have received new "pin numbers" in the mail but nothing ever arrived. I've already tried getting help over the phone but nobody has been able to do anything for me, nor have they been willing/able to apply the credits to flight purchases I've needed to make