FlyerTalk Forums - View Single Post - United's website not showing recent activity (recurring bug)
Old Mar 12, 14, 3:28 pm
  #28  
mmack
 
Join Date: Jan 2010
Location: Hawaii
Programs: United 1K 2 MM
Posts: 1,083
What the heck?

My Account activity was in my file at UA last week: checking now there's no record of our flights in Jan and Feb 2014???

This is terrible, and a massive de-grade in terms of customer care. What happens on the day of (ha ha ha) April 1st, when suddenly everyone's account for the last three months is posted?

Thousands of customer service calls to Mileage Plus, lines busy, customers angry...then miles/pdq's not posting until July 1? If something is "wrong" in February, we have to wait till April to sort it out, and then hope all is well in the July postings?

mmack is offline