Originally Posted by
CrazyJ82
Out of curiosity, what did your routing/carriers end up as?
Ended up...as you guys suggested. 2nd April.
Auckland to Brisbane, then to Hong Kong (using 40,000 points); this service thanks to Qantas and Jetconnect for Qantas.
Then about 7 hours wait in Hong Kong (and this is ok...not a problem...i love Hong Kong airport) then the next day Hong Kong to Rome direct (using 48,000 points). Cathay Pacific.
Well, again thank you...you did help. now I have 2 different bookings...but im sure i can handle this lol.
How come they dont link those opportunities on their website? I mean...at least for their support care team, at least they can support customers in a better way. I just cancelled my waitinglist 1-2-3-4-5-6 april...bla bla...
again you have been the REAL Customer Care Service

you should get paid!! lol