FlyerTalk Forums - View Single Post - AsiaMiles is a Joke? [redemption difficulty]
Old Mar 12, 2014 | 1:34 am
  #12  
marcuslai
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Join Date: Apr 2004
Location: Tokyo, Vancouver, Hong Kong, Dublin
Programs: CX DM
Posts: 880
I feel for the OP. Personally, I do think the advertising is deceptive. Especially if there is no date for a year where there is availability. That is simply un-acceptable.

If I were the OP, I would kick up a fuss on the phone line (when you manage to get an agent again), and do not hang up until you get a confirmed booking using your miles. CX is good that way, the computer used by the frontline says no, but the supervisors or whoever else have a lot of flexibility they can exercise.
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