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Old Mar 11, 2014 | 8:39 pm
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Mr. Vker
All eyes on you!
15 Years on Site
 
Join Date: Feb 2006
Location: Cockeysville, MD
Programs: Marriott Rewards Lifetime Titanium, Amex Plat, Hertz Gold 5*, National Exec, AA Plat
Posts: 9,501
Room Preference Profile Issue

Marriott Plat 9 years now. All of a sudden, bed type is not showing up as guaranteed feature of reservation. I went to my profile, instead of King it now has King/Queen selected. I thought it was just King before. I don't want to get stuck in a queen room when King is my preferred-especially when traveling for leisure.

I have called to have the bed type listed as king guaranteed. Reservations has helped with this, but I cannot get my profile fixed.

I will call MR tomorrow. Anyone experience this?
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