Having flown UA almost exclusively since 2000,I flew WN last week . Wow,what a difference. The airport employees are much more upbeat,no paying $25 one way to check a bag . The flight attendants actually smiled. And I didn't have to go to god-forsaken EWR for a 5 hour layover. I am seriously considering cancelling my UA Chase Visa and being done with UA . I still have enough miles for a free-ish r/t,though.