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Thread: Being held hostage? [Award flight canceled agent won't move me to US]
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Old Mar 11, 2014 | 3:31 am
  #9  
CloudCoder
20 Years on Site
 
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
You got ahold of a bad and/or misinformed and/or overly busy agent who gave you the wrong info. Certainly you can fly on a different flight. Call back and talk to a different agent.
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