Originally Posted by
Askartus
How long does it normally take for SAS to answer our "feedback"? I found some posts or blogs online, that said, that SAS (among other companys) tend to ignore those compenstations and that one might consider talking to a lawyer about that. Is that really necessary?
When i wrote SAS me and my buddy were sitting in the lounge in CPH waiting for the departure. When we landed in IAD there was a response SAS asking us if we wanted 600€ Cash per person or 1200€ Travel Vouchers per person. We opted for the cash and after a few weeks the total amount was in my account.
Dont know if the quick response had something to do with my EBG status