Originally Posted by
Pseudo Nim
Hell, I was even chided by the agent. "We can't be expected to know all card benefits from all issuers. And that screen is too small, I can't read that."
She was interlining a bag onto JL for me, so I didn't want to raise a fuss - I was already happy with that - but oh man.
Wonder how far you'd get reasoning with the agent "we can't be expected to know all the fare rules" when trying to check the bag for free.