Originally Posted by jplee3

Thanks! The thing about the MCO location is that the phone number listed I'm pretty sure is just a generic call-center. While I was at the airport, I couldn't even find a direct line to the service desk either (of course, I also didn't realize it was right below in the same terminal). Either way, at this point I called Budget directly and was only offered 50% back. So I also filed a dispute with my credit card (doubtful it'll go through) and posted several complaints online (BBB, RipoffReport, Yelp)