Originally Posted by
Cathay Boy
One security problem I have observed and I told the supervisor about it: a group had an issue because one of their companion reserved the ticket with a different first name (western name) but his passport shows the chinese-transliterated name. He took out his license and "proved" that he is the same person on the passport, his license is the Americanized name.
How is that a security issue?
This is not an isolated instance: many countries don't recognize US Court approved name changes. I bet the name on the ticket not only matched the
official Government ID he presented for travel (as required by US regulations), but also the name of the credit card used to purchase the ticket and the Secure Flight Passenger Data upon which the TSA cleared him for travel (all PNRs are scrubbed by the TSA under the
Secure Flight Program).
I am sure the supervisor thanked you out of customer service courtesy and did nothing, as nothing had to be done.