Originally Posted by
pricesquire
Been talking to CS since yesterday morning.
Each email contains either: (1) another inconsistency on their part; or (2) a repetition of something I've said multiple times.
In the same email chain:
1) They've called me by three different names
2) They've asked me for my number three different times
3) They've ignored things I've told them
4) Their advice isn't advice at all, but canned responses.
Oyyyyyy.
Are you asking for technical assistance, or are you disputing charges? If it's the latter, when you get tired of playing with them, tell them you want a "deadlock letter" so you can pursue the problem with their "alternative dispute resolution scheme." Use those exact phrases.