OK, we arrived in NYC with a total delay of 5 hours:
Planned departure was 12:20 CET
Actual departure was 18:05 CET
Planned arrival was 15:15 EST
Actual arrival was 20:15 EST
The flight itself was good, seats were good and the crew was in fact one of the best we enjoyed in recent years. Always smiling, funny and very attentive.
Originally Posted by
JunkStar2k
I wrote sas via sas.dk/feedback and they issued a 600€ compensation pr person for us.
How long does it normally take for SAS to answer our "feedback"? I found some posts or blogs online, that said, that SAS (among other companys) tend to ignore those compenstations and that one might consider talking to a lawyer about that. Is that really necessary?