FlyerTalk Forums - View Single Post - How to dispute the reason for a flight cancellation?
Old Mar 8, 2014 | 1:48 pm
  #12  
fivevsone
20 Countries Visited1M100 Nights10 Years on Site
 
Join Date: Mar 2012
Location: IAD
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Posts: 561
Being able to track "where is this plane coming from" allows us to see whats happening up the line. Doing so, I have seen the airplane number change which has the effecting changing the reason for delay. For two hours waiting for a 737 from Hawaii, delayed due to mx. To a different plane from a different city delayed due to airport operations.

At a place like IAH they seem to be able to switch out the actual plane you are flying pretty easily.

In the above example the delay was >4h so they gave us $250.
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