I booked an award ticket on 3/7/2014 for travel on the 19th and received an email saying it expires 11:59 PM on the 8th.

When I look at the same res on the web site it clearly states it expires an hour before flight time on the 19th. I've save a copy of that for reference. It also says "on request" (I have two AB flights.

I was hoping someone could shed any light on what is going on here.