Originally Posted by
yottie
I am a retired BA staff member and run a Google Group/Site to help other former staff with use of staff travel. Having read some of the posts in this thread, here are some comments.
Avios points from a Hotline purchase go to the Hotline Booker i.e. the staff member.
As part of the contract you enter into when you purchase a Hotline, your ticket becomes invalid if you do not use ALL the sectors in the correct order. As an example, if you buy LHR-JFK-LHR because it is cheaper than LHR-JFK and do not use the second sector you are in breach of contract and BA can demand the fare difference. If you enter the contract KNOWING you intend to break the contract, that is deemed FRAUD.
The Hotlines are usually very restrictive and it is essential to be aware of the Terms & Conditions before purchase.
Finally, the fare is that quoted on the screen at the time of the enquiry. Do not assume it will be the same fare a few hours later.
Hope this helps.
This is not correct.... Avios points go to whoever is travelling and only the person that us travelling gets the avios points if they use and enter their exec club card into their booking on manage my booking or at check in.
The hotline booking can now be paid by anyone other than the staff member which never used to be allowed but it is now, the bookings still have to be made by the staff member though.
The tickets are still quite restrictive but its treated as almost a commercial ticket and is changeable but subject to restrictions and depends on fare class / route and availabilty
If you dont turn up for a return sector it will be treated as a no show.... If you dont take the outward, the return sector will automatically be cancelled.
Tier points and avios are earned as if it was a commercial ticket and depends as per route / fare / class to earn them.
The tickets can be upgraded using on the day offers if available but cannot be upgraded with avios