Originally Posted by
red duster
If as reported EK do monitor this site, I hope someone will report back to senior management that they should pay heed to EC regulations that apply to the countries they fly from instead of forcing customers to have to take legal action.
If i was ek I'd do the same. The regulations are punitive and I'd make people work for it rather than giving cash out on a plate (then again it is my job to protect a company from legal risk). That said they could be a little more forthcoming with sensible offers ie upgrades or mileage to compensate for downgrades. You could argue that this impacts ek's reputation but whilst they have a great j and f product and planes are going out full it's doubtful they'll be bothered about a few dissenters on here...