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Old Mar 7, 2014 | 4:14 pm
  #144  
gegarrenton
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Originally Posted by Dave Noble
Sorry, I cannot think of a situation where an agent is incorrect in referring a matter to the rates desk

If an agent just says "x is not allowed" and other one says "x, no problem" that is different since agents may be wrong and it does deal with this scenario

This HUACA seems to me to be more likely to be "I know its not allowed and last thing I need is it annotated by the rates desk"

Can you give an example of an agent being wrong when the agent goes "X, I will have to pass this to the rates desk to verify" ?

I'm not talking about specifically referring to the rates desk. I'm talking about any multitude of issues.
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