Op, I get it now. I was thinking it was some airline lingo.

Anyhow, three separate agents verbally told me, no big deal send a scan of your passport and the request to a .ru email and they can do this. 25 euro fee. The czech airline, also, was like, "no biggie, we will add a note to your reservation". I was not about to mail a scan of my passport and have it bouncing off who knows how many Russian servers. (Call me paranoid). But when I just sent an inquiry I got the reply above.

I don't know. 20 people have told me 20 different things. I see stories all over the internet where people have had this and had it fixed for a nominal fee. So, I wonder do I try to get them to correct it in the 12 hours I have in Miami or just try to get through as is?