FlyerTalk Forums - View Single Post - Based on another thread: Which are the Best DL check-in counters
Old Mar 6, 2014 | 6:50 pm
  #16  
BobH
 
Join Date: Jun 2005
Location: DTW/FNT
Programs: Delta (nee NW), Hilton Diamond. IHG (PT)
Posts: 4,823
You'll never top FNT -- one time I had a flight to MSP scrubbed and was in a time critical situation and they put me on the first flight out of DTW the next morning and without my asking changed my return flight so that I would come into DTW where my car would be.

Another time, we came in on the last flight of the day and had checked luggage and got paged to the ticket counter --- as soon as everyone was off the plane -- because our bags had come in early and they didn't want to make us wait until all the bags were off the plane to come and talk to them about it.

You won't get service like that at many (any?) other airports.

Of course service between FNT and DTW is now gone.

Bob H
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