Originally Posted by Lappie

FWIW, I cancelled my card yesterday via SM. I immediately got the Membership Fee credited and now my account is closed with a ($200) balance. The miles are still in my AA account and obviously, the $200 credit is still applied.

Dear Valued Customer,
We regret your decision to cancel your account. However, we do understand that certain choices have to be made in order to maintain a positive financial portfolio.
We have closed your account at your request. If you would like to consider reopening your account, please contact Customer Service at 1-800-950-5114, or reply to this secure message.
We sincerely thank you for your past business and we hope to continue doing business with you in the future.