Originally Posted by
Downunder girl
Can anyone help me please with these two issues, how to fix next flight booking to show my correct status and the IT issues with new potential bookings showing that I am still a Red member?
This one is actually fairly simple - if you log in to your Velocity account and it's already showing Gold, call them up (you should be routed through to the Gold desk) and ask them to remove and then re-add your Velocity number. Once that happens, the reservation should reflect the current status.